🌏 Real conversations. Real proof.

Hugo speaks your buyer's language.
All 40 of them.

🇸🇦 Arabic buyer — property enquiry, live chat

Hugo responding to an Arabic-speaking buyer enquiring about a property

Not a mockup. Hugo on live chat.

🇨🇳 Mandarin buyer — Mosman property enquiry, live chat

Hugo responding to a Mandarin-speaking buyer looking at houses in Mosman, Sydney

Auto-detected. Zero setup.

✅ Reads, writes & speaks 40 languages

✅ Zero setup — Hugo auto-detects buyer language

✅ Every enquiry understood. Every inspection booked.

✅ Sounds natural — not robotic translation

🇨🇳🇸🇦🇮🇳🇻🇳 🇰🇷🇯🇵🇪🇸🇫🇷 🇩🇪🇮🇹🇧🇷🇷🇺 🇹🇷🇮🇩🇲🇾🇹🇭 🇬🇷🇳🇱🇵🇱🇸🇪 🇳🇴🇩🇰🇫🇮🇨🇿 🇭🇺🇷🇴🇧🇬🇭🇷 🇸🇰🇸🇮🇺🇦🇮🇱 🇮🇷🇵🇰🇧🇩🇱🇰 🇰🇪🇿🇦🇵🇭🇦🇺

🤖 Meet Hugo — your ops manager

Your Hugo,
live 24/7

Hugo handles every lead inquiry, books inspections, follows up with prospects, and answers questions about your listings — all in seconds, day and night. Chat with him right now before you sign up.

Chat in your language:

Start free trial →

Hugo

Your next lead gets a reply in 3 seconds — before they've closed the tab.

Hugo responds instantly, follows up automatically, and every reply includes links to similar properties — built-in cross-sell with zero extra work. 5-minute setup. Your only job is to close.

Meet Hugo

Hugo — answers calls, books, quotes

No password · tap link in text · 14-day trial starts instantly

— or sign up with email —

You're in! We'll send your login details shortly.

14-day free trial · $69/mo early bird (locked forever) · No payment until day 15

See what your leads receive

Hugo responds like you would — only faster

Sarah Mitchell Ray White Emerald

⚡ Responded in 6s

Hi Elizabeth,

15/42 Bridge Road, Emerald VIC 3782 — $485,000

Thanks for your enquiry about this property. Happy to answer any questions!

Qualifying questions

▸ What is your approximate budget for this property?

▸ What is your preferred settlement timeline?

▸ Are you pre-approved with a lender, or still exploring options?

Book an inspection — Saturday 10am available

Also worth a look

8 Henderson Road, Emerald VIC 3782

$429,000 · 3 bed · 2 bath

Sarah Mitchell
Ray White Emerald · PropOps.Pro

LIVE NETWORK

Eagle's Eye — Your Live Network Map

See your leads, tradies & operators in real time. Your service area. Your network. Live.

Eagle's Eye live network map showing leads, operators and service areas

Live leads in your area

Nearby operators & tradies

Your service radius

Live Demo — No Signup Required

Watch Hugo respond to a real lead

This is exactly what your dashboard looks like. Hit the button — watch Hugo respond in real time.

Hugo on laptop — quotes, bookings and portal sync

— Lead Pipeline

LIVE

Lead Type Source Hugo Response Time

Tap to see a new lead arrive and get responded to in seconds

✓

That just happened in under 5 seconds. Ready to try it on your real leads?

Start 14-day free trial →

See Hugo in Action

See how PropOps replies to new leads in 5 seconds — 24/7, no missed deals ↑

PropOps Lead Pipeline — pipeline overview with 5s avg response, 69 emails received, 57 leads created, 41 listings, and lead rows with contact details

Your Hugo-powered lead pipeline — every inquiry gets a response in seconds

How It Works

See how to set up PropOps and watch it respond to a lead in real time ↑

📩

Inquiry Comes In

From REA, Domain, or your site

→

⚡

PropOps Responds in 3s

Personalised, qualifying reply

→

✅

Lead Already Handled

You see it done in your dashboard

<3s

Average response time

24/7

Always on, never misses

$69

Flat $69/mo AUD. Locked in forever.

5 min

Setup, start to finish

The Full Loop

Hugo catches the lead instantly, responds in seconds, then follows up automatically — so nothing falls through the cracks. The agent just picks up the phone when it's time to close.

Hugo with clipboard and sunglasses — business operations manager

That's the dream for every solo agent drowning in admin. Catch every lead. Reply in seconds. Never miss a follow-up. Your only job is to close.

What The Full Loop looks like in practice:

Lead submits inquiry at 9pm — Hugo responds in 3 seconds
Lead doesn't reply? Automated follow-up fires on schedule
Your phone buzzes: "new qualified buyer, 3-bed, Surry Hills"
You call. You close. PropOps handled everything else.

🚫

Stop Missing Leads

Every inquiry — nights, weekends, public holidays — Hugo responds instantly before you've even seen the email. Zero leads fall through.

💰

Make More Money With Less Effort

Stop spending hours typing replies and chasing leads. PropOps does the admin. You spend that time on face-to-face conversations that close deals.

🔄

Automated Follow-Up — Nothing Falls Through

Texts, emails, pipeline tracking — all automatic. No more sticky notes or forgotten callbacks. No commissions lost to follow-up admin.

🏠

Every Response Sells Two Properties, Not One

Every Hugo reply automatically includes links to similar listings — a built-in cross-sell with zero extra effort. The lead you respond to might view two properties instead of one.

The Problem

The average agent takes 2-4 hours to respond to an inquiry. By then, the lead's talked to 3 other agents.

🕑

78% of buyers go with the first agent who responds

Speed is the single biggest factor in lead conversion, not experience or brand.

💤

Evenings and weekends = lost leads

47% of portal inquiries come outside business hours. If you're not responding, someone else is.

💰

Every slow reply costs you $3,000-$15,000

That's the average commission lost when a lead goes cold. Multiply by 5 missed leads a month.

How It Works

3 steps. 5 minutes. Never miss a lead again.

Forward your inquiry emails

Forward from REA, Domain, Homely — any portal
Takes 2 minutes, no tech knowledge needed

2-minute setup

Hugo responds — and notifies you instantly

Classifies lead type in seconds
Sends personalised qualifying reply
Push notification to your phone immediately

📱 Instant push notification — every single lead

Fully automatic

Hugo on phone call — phone intake and call handling

You close the deal

Dashboard shows every lead, reply, and status
Full conversation history — know what was said
Your only job: show up and close

You take over

Features

Everything you need to never lose a lead again

Hugo — waving, phone, laptop, checklist composite

⚡

Hugo Lead Response — Seconds, Not Hours

Replies within 3 seconds, every time
Qualifying questions built in
Works nights, weekends, public holidays

🏠

Works With Every Portal

REA, Domain, Homely, Facebook Marketplace
Any email source — no integrations needed
One inbox. Every lead. Zero setup.

📊

Lead Pipeline Dashboard

All leads in one place, no spreadsheets
Filter: new → contacted → qualified → won
Full conversation history per lead

🏷

Smart Lead Classification

Auto-classifies: Buyer, Seller, Renter, Landlord
Tailored responses for each type
No manual sorting or tagging

📝

Compliance Documentation

Every Hugo reply logged with full audit trail
NSW, VIC, QLD record-keeping — automatic
Zero manual effort, always compliant

Hugo checklist with pen — compliance and audit trail

📱

Instant Push Notifications

Phone buzzes the second a lead arrives
Name, property, lead type — all in the alert
No app to install, no number to give out

Hugo texting — SMS and email lead notifications

🏠 Unique to PropOps

🏠

Built-In Cross-Sell — Every Response Links a Second Property

Auto-links similar listings in every Hugo reply
Zero extra work — no manual curating
Rex, Reapit, RITA — none offer this

🏠

Zero extra effortHugo picks similar listings automatically — no manual curating, no extra steps. It's just in every response.

💰

More viewings from the same leadIf 1 in 10 leads clicks a second listing, that's multiple extra inspection requests per month — automatically generated.

⛔

No competitor offers thisRex, Reapit, RITA, PropertyMe — none of them cross-sell inside lead responses. This is a PropOps exclusive.

The Difference Is Obvious

Directories store your name.
Hugo runs your business.

Three reasons agents who've made the switch don't look back.

≡ Directory Sites

✦ Hugo

✕ Your name on a list. Buyer calls — you call back when you can. If you miss it, they've already emailed three other agents.

✓ Answers enquiries instantly. Qualifies buyers, handles vendor inquiries, and books open home follow-ups — in 40 languages, around the clock.

✕ Static profile you update manually. Doesn't know your listings, your areas, or how you like to work.

✓ Learns your entire portfolio. Remembers every property, every buyer conversation, every address — and gets sharper with every interaction.

✕ You handle intake, follow-up, scheduling, and every enquiry yourself. Directories just collect the lead — the rest is on you.

✓ Runs intake, follow-ups, and open home scheduling while you're at appraisals, in meetings, or on weekends. You focus on closing deals.

Stop paying to be on a list. Start having an agent that never sleeps.

Pricing

One flat rate. For everyone.

14-day free trial. No payment until day 15. Cancel anytime.

30% OFF — BEFORE JUNE 30

Early Bird

$69/mo

AUD

⚡ Locked at $69/mo forever — goes to $99/mo after June 30

✓ Hugo response in <3 seconds
✓ All portals (REA, Domain, email)
✓ Cross-sell on every lead response
✓ Instant push notifications
✓ Edit & Resend on every Hugo reply

Start Free Trial

One PropOps Dashboard inbox handles every Australian property platform

realestate.com.au Domain Homely Facebook + any email source

"I set it up before bed. Woke up to three leads already responded to and one inspection request. I didn't touch a thing."

Early access user, Sydney

Hugo handshake — real estate agent referrals and partnerships

FAQ

Everything you want to know before you sign up

Hugo has answers — or just

How fast does PropOps respond to leads?

Seconds, not hours. Average response time is under 6 seconds.

Do I need to change my workflow?

No. Just forward your portal emails to your unique PropOps address. We handle the rest.

What portals does it work with?

REA, Domain, and any manual email forwards.

Is there a contract?

No lock-in. Cancel anytime.

Does it work on mobile?

Yes — works best in Safari on iPhone for a full-screen experience.

Can I edit Hugo's responses?

Every Hugo-generated email includes an Edit & Resend button in your dashboard. Review, personalize, or send a follow-up. Hugo responds instantly — you keep full control.

Ask Hugo instead

Got questions? Hugo answers them all — and handles your onboarding too.

Skip the static FAQ. Hugo is your live assistant — answers questions instantly, helps you set up, and walks you through every feature before you even sign up.

Every lead response sells
two properties, not one.

5 minutes to set up. Hugo responds instantly. Built-in cross-sell on every reply. No other tool does this.

You're in! Check your email for login details.